FAQs

Mercy Bio-Remediation

Have a question about our company or services? We have the answer. Check out these FAQs and then call or text us for more information.

  • How long does it take to remediate my house?

    The duration of remediation varies depending on the extent of damage and biohazard contamination. Most projects are completed within a day, though more complex cases may require additional time.

  • Will this work be done discreetly?

    We prioritize the privacy and dignity of our clients. Our vehicles are unmarked, and we maintain strict confidentiality. Inquiries from neighbors will be politely deflected without disclosing any details about your situation.

  • What will this cost me?

    Remediation costs vary based on the scope of work required. Typically, homeowners insurance covers biohazard-related projects. We can assist with filing your claim after obtaining the necessary insurance information. As part of our commitment to community service, Mercy Bio-Remediation will cover your insurance deductible.

  • What services does Mercy Bio-Remediation offer?

    Our services include crime scene clean-up, biohazard remediation, hoarder clean-up, unattended death clean-up, suicide clean-up, and infectious disease disinfection.

  • Is your company licensed and insured?

    Indeed, we hold all necessary licenses, insurance, and certifications to safely and legally perform biohazard and hazardous material clean-up services.

  • What is involved in crime scene clean-up?

    Crime scene clean-up encompasses the safe removal and decontamination of blood, bodily fluids, and other biohazardous materials following a violent crime, accident, or traumatic event.

  • What qualifies as a biohazard?

    Biohazards include blood, bodily fluids, human waste, animal remains, infectious materials, and hazardous chemicals.

  • How do you ensure safety during clean-up?

    We adhere strictly to OSHA, EPA, and CDC guidelines. Our team utilizes full protective equipment and industry-approved disinfectants to ensure safety throughout the clean-up process.

  • What is an unattended death clean-up?

    Unattended death clean-up involves the thorough cleaning and decontamination of areas where an individual has passed away and remained undiscovered for a period of time.

  • Why is professional clean-up necessary after a suicide or unattended death?

    Professional remediation is crucial as blood and bodily fluids pose significant health risks if not properly cleaned. Our services ensure complete safety and elimination of potential health hazards.